IT Help Desk Technician

Summer Job Posting
Mississauga Career College
6341 Mississauga Rd, Mississauga,
Ontario, Canada L5N 1A5

Job Posting Summary



The Help Desk Technician provides first level support to end-users. Maintains computer hardware, software, and performs upgrades. Assists users on computer/printer/network-connectivity issues. Responsible for the day-to-day operation of all PCs and peripherals, whether stand-alone or networked. 

 

 Responsibilities

  • Diagnose and resolve hardware/software problems.

  • Provide daily support for all users and assigned inter-company facilities.

  • Install/upgrade PC hardware/software when required. 

  • Recommends or conducts initial basic instruction for PC usage and application access.

  • Provide status reports on current open projects and functional issues. 

  • Assists Administrator in coordinating major upgrades to application software

  • Advises users on software compliance issues on the desktop.

  • Assists Administrator in auditing and documenting hardware/software inventory.

 Qualifications

  • Associate’s Degree or higher preferred.

  • Strong analytical skills and troubleshooting methods.

  • Strong technical knowledge of personal computers and network systems. 

  • Excellent communication skills both written and oral. • Superior phone skills.

  • 1 – 2 years’ experience in customer service/technical support; ability to communicate verbal and written information in a clear, friendly, detailed, and informative manner.

  • Strong interpersonal, analytical and organizational skills

  • Team oriented player. 

  • Great on-time attendance record. 

  • Strong work ethic. Self-Starter

  • Ability to multitask

Please send your resume to director@mississaugacollege.ca

VIRGIN MARY & ST. ATHANASIUS

1245 Eglinton Ave West
Mississauga, Ontario,
L5V 2M4, 
Canada

Phone: 905-567-4032

Email:  info@cccnet.ca

VALLEY OF THE
MOTHER OF GOD

953376 – 7th Line EHS 
Mono, ON L9W-6E8
Canada

Phone: (519) 940 - 5678 
Fax: (519) 940 – 5677

ST MINA & POPE KYRILLOS

THE TRINITY HALL

CCC CENTRE

1245 Eglinton Ave West 

Mississauga, ON, 

L5V 2M4, Canada

For booking: 905-567-0500

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